Privacy Policy

At Liz Crow | London, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how it is used, and how we safeguard your information when you visit our website or make a purchase.

Information We Collect:

Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment information.

Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.

Cookies: Like many websites, we use cookies to enhance your browsing experience and personalise content. You are able to opt out of these.

How We Use Your Information:

Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time by clicking the unsubscribe link in the email.

Website Improvement: We analyze website traffic and user behavior to improve our website design, content, and services.

Information Sharing:

Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in processing orders, delivering products, and providing other services. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.

Legal Compliance: We may disclose your information as required by law or in response to lawful requests from government authorities.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

We use Secure Socket Layer (SSL) encryption technology to encrypt sensitive information transmitted between your browser and our servers during the checkout process.

Your Rights:

Access and Correction: You have the right to access and correct inaccuracies in your personal information stored on our website.

Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

Deletion: You can request the deletion of your personal information from our records, subject to certain legal exceptions.

How Can I Unsubscribe?

If at any point you no longer wish us to hold your personal information or you do not wish to receive information from us, then there are a number of ways you can unsubscribe:

You can click the “unsubscribe” link in any communication that we send to you by email which will automatically unsubscribe you from that type of communication. Alternatively, you can contact us at hello@lizcrowlondon.com.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at hello@lizcrowlondon.com.

By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Last Updated: 05/06/24